OK, This bank thing was just really bugging me.
I know it isn't a lot of money.
$39.00 to be exact.
I know people who spend more than that on beer each weekend.
But I'm not one of them.
$39.00 in Diann's capable hands, will buy enough groceries for us for two weeks.
It will buy an entire summer wardrobe for Lia.
It will buy us a night out together.
It will fill up the gas tank on my Ranger.
$39.00 is nothing to sneeze at.
So, I sat down and wrote a big long letter to the bank, and explained in great detail what had happened, and why I should get my money back. I sent it off, waited a couple of days, then called the bank. I very politely, and calmly walked the person who I spoke with through the entire incident, explaining that the bank had made a mistake, then, they had charged me a fee to pay for their mistake.
I went thorough my last few months statements, line by line with her over the phone, and she agreed with me.
The bank had made an error.
I should get my money back.
She told me that she had to check and make sure, but it sure looked to her like they owed me some money. She promised to call me back before the end of the business day and let me know if there was a problem.
I got a voice mail from her about an hour later, saying that she had confirmed that it was a bank error, and that they would be crediting my account in the amount of $39.00. This was Thursday, June 18. She told me I should see my money in my account by the end of the business day Friday, or Monday at the very latest.
Well, today was Wednesday, and I still haven't got my $39.00.
I don't know.
Do they think that if they play games long enough I will just forget about it?
Back where I came from, when you took something that did not belong to you, without permission of the owner, and kept it as your own, that was called stealing.
Some people even had fancy names for it when businesses did it, like theft, and fraud, and larceny.
Tomorrow, I guess I will have to call the bank again, and remind them that they still owe me some money.
Or maybe I should go in person. That way I can play them the voice mail message I have from last week, telling me that I should expect my money by Friday.
I feel like the paper boy in Better Off Dead.
"I. Want. My. Thirty. Nine. Dollars!!!"
Wednesday, June 24, 2009
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